Leasing-grade appearance standards and tenant hours mean the schedule and the standard of finish matter as much as the cleaning method itself.
Class A office towers are marketed on finish quality — clean glass, a polished lobby, and a well-kept plaza — because those things influence tenant retention and new leasing tours. A soiling level that would be invisible on an industrial building shows up immediately in a lobby photo or a prospective tenant's site visit. That raises the bar on frequency and consistency, and it means the maintenance plan needs to account for leasing events (tours, renewals) as a scheduling input, not just weather and exposure.
Most Class A stock in downtown Vancouver and Metrotown/Burnaby's office nodes is curtain wall or high-performance punched glazing — see our curtain wall guide for the envelope-specific detail that applies here too.
Access follows building height and envelope type exactly as described in the curtain wall and access-method pages — swing stage or rope access for the tower, boom lift or ground crew for the podium and entry. What's different for Class A is the premium on minimizing visible disruption: rigging is scheduled to avoid blocking the main entrance during business hours, and drop lines are sequenced away from the building's most photographed elevation during any active leasing campaign.
Circulate a floor-by-floor schedule 48–72 hours ahead so tenants can flag boardroom conflicts. Avoid scheduling major facade work during active leasing tours or building award events. Coordinate roof or mechanical-floor access for rigging with building operations rather than treating it as a standard maintenance request.
Specify frequency by elevation with the leasing-visible face called out explicitly, entry glass and revolving door detailing as a separate line item with its own (shorter) frequency, a tenant notice protocol, and a condition-reporting requirement so sealant or glazing issues get flagged to the asset manager rather than only the property manager.
Usually yes, but the driver is leasing and tenant expectation rather than the glass itself soiling faster. A landlord marketing on views and finish quality will get complaints at a soiling level a Class B tenant base wouldn't notice.
Almost always, since exterior work happens outside the glass line. The exception is boardrooms and executive suites during active meetings, which most property managers flag on a floor schedule circulated in advance.
Typically the landlord, recovered through operating cost pass-throughs (CAM charges) under the lease, rather than billed to individual tenants directly. Confirm against the specific lease structure for the building.
Send building class, tenant hours, and glazing type and we'll propose a schedule that protects appearance without disrupting tenants.